FitFirst for Workforce Strategy

Skilled Trades · Ontario, Canada

Ontario’s electrical industry faced a challenge shared across much of the skilled trades sector: too few apprentices entering the system, and too many leaving before completion.

The result was a shrinking workforce, growing labour shortages, and increasing pressure on contractors already struggling to attract and retain talent.

In 2018, the Ontario Electrical League (OEL), representing small and mid-sized electrical contractors, received provincial funding to rethink how apprenticeship recruitment and support could work more effectively.

The response was not a marketing campaign or a short-term hiring push. It was a redesign of the system itself.

OEL established Support Ontario Youth (SOY), a not-for-profit Group Sponsor model that centralized apprenticeship administration and support. Instead of apprentices relying

solely on individual employers to navigate the process, SOY became the central point of coordination between apprentices, contractors, and the broader system.

This simplified administration for employers, created continuity for apprentices, and reduced much of the friction that traditionally slows apprenticeship participation and completion.

The program also carried ambitious goals around workforce diversification, including increasing participation among women, newcomers, Indigenous communities, visible minorities, and diff-abled individuals.

The challenge was not simply finding more applicants. It was identifying people genuinely well-suited to the realities of the trade and more likely to succeed over time.

SOY partnered with Fit First Technologies to help make that possible. Applicants entering the program completed a behavioral evaluation designed to measure compatibility with the realities of electrical work, including indicators linked to persistence, work style, and long-term fit within the trade environment.

Contractors also gained access to a proprietary job-matching platform that allowed them to evaluate applicants using clearer indicators of fit, rather than relying primarily on résumés, referrals, or informal networks.

The result was a more objective and more accessible pathway into the trades.

Before

Résumé / referral-driven hiring

Step 1

Fit-based behavioral evaluation

Step 2

Better apprentice alignment

Step 3

Lower attrition and stronger outcomes

The program combined several elements into a connected system: centralized apprenticeship administration, behavioral fit assessment, employer job-matching tools, marketing and outreach support, and digital apprenticeship tracking. Together, these components created a more scalable and navigable experience for apprentices and employers alike

One of the clearest outcomes was the impact of leading with fit instead of credentials or familiarity. SOY attracted more qualified candidates than employers could absorb while simultaneously reducing attrition to levels rarely seen in apprenticeship systems.

17%

Placement capacity — demand for strong-fit apprentices exceeded available employer capacity at the time of reporting

The program also demonstrated an important secondary effect. When behavioral fit became the primary screening mechanism, participation among underrepresented groups increased naturally. By shifting attention away from résumé-first evaluation and informal referral networks, the process reduced barriers that had historically limited access to the trades.

Several structural elements contributed to the program’s success:

Simplicity

The Group Sponsor model created a single point of coordination for apprentices and employers, reducing administrative burden across the system.

Scale

SOY could market apprenticeship opportunities more broadly than individual employers while aggregating employer demand into one visible marketplace.

Better Hiring Decisions

Employers gained access to fit-based screening tools and structured hiring supports, including individualized interview guides.

Safety Net

Apprentices who encountered challenges with an employer had continued support and a pathway to new opportunities.

Understanding Fit Earlier

Behavioral alignment became foundational to the process from the beginning, focusing on people suited to the realities of the work.

The success of the initiative extended beyond the electrical trade itself. The model generated interest from additional skilled trades, including Plumbing and Millwright sectors, and led to discussions with the Province around scaling the framework across approximately 140 trades.

What SOY demonstrated was that apprenticeship challenges are not solved through recruitment volume alone.

When systems are designed around fit, alignment, and clearer signals about how people work, better outcomes follow — for apprentices, employers, and the workforce systems connecting them.

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"We needed a framework that could connect education outcomes to employer needs at a regional level. Fit First gave us the shared language to make that happen."
Dr. Lisa Ramirez
Workforce Development Lead, Regional Economic Council

Results

The impact of getting fit right

TechCorp’s transformation wasn’t just about speed. It was about building a team that actually worked together. These numbers show what happens when you stop hiring for credentials and start hiring for fit.

92%

Reduction in attrition

From ~40% to ~3%

200%

Of hiring objectives achieved

Targets significantly exceeded

91%

Satisfaction rate

Across apprentices and employers

24%

Diversity participation

Well above mandated targets

Whether you are hiring, advising, shaping education pathways, or planning workforce outcomes, FitFirst helps connect people, learning, and opportunity through a shared understanding of fit.